Your privacy matters to us. This Privacy Policy explains how merryph23 collects, uses, stores, and protects your personal information when you use our online casino and sports betting platform in the Philippines.
Summary: merryph23 collects personal data to operate your account, process transactions, comply with Philippine regulatory requirements, and improve your gaming experience. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time by contacting our support team.
1.1 merryph23 ("merryph23," "we," "us," "our") is committed to protecting the privacy and personal data of all users ("Player," "User," "you") who access and use the merryph23 website, mobile platform, games, betting markets, and all related services (collectively, the "Platform").
1.2 This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights available to you regarding your personal data.
1.3 This Privacy Policy applies to all personal data processed by merryph23 in connection with your use of the Platform, whether you are a registered account holder or a visitor browsing the site without an account.
1.4 By accessing or using the merryph23 Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, you must not use the Platform.
1.5 This Privacy Policy should be read alongside the merryph23 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
2.1 Registration Data. When you create a merryph23 account, we collect information including your full legal name, date of birth, nationality, residential address, email address, and mobile number.
2.2 Identity Verification Data. To comply with our Know Your Customer (KYC) obligations under Philippine regulations, we collect copies of government-issued identification documents such as a passport, driver's license, SSS ID, PhilSys National ID, or other valid Philippine government-issued ID.
2.3 Financial Data. We collect information necessary to process deposits and withdrawals, including GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank, and other Philippine banks), and transaction history.
2.4 Gaming Activity Data. We collect records of your gaming and betting activity on the merryph23 Platform, including games played, bets placed, amounts wagered, winnings, and session durations.
2.5 Technical Data. We automatically collect technical information when you access the Platform, including your IP address, device type, operating system, browser type and version, and unique device identifiers.
2.6 Usage Data. We collect information about how you interact with the merryph23 Platform, including pages visited, features used, links clicked, and time spent on the Platform.
2.7 Communications Data. We retain records of communications between you and the merryph23 support team, including live chat transcripts and email correspondence.
2.8 Responsible Gaming Data. Where you use merryph23's responsible gaming tools — such as deposit limits, self-exclusion, or cooling-off periods — we record and store this information to ensure your preferences are honored across all sessions and devices.
3.1 Directly from You. Most personal data is collected directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or use responsible gaming tools.
3.2 Automatically. Technical and usage data is collected automatically through cookies, web beacons, log files, and similar tracking technologies when you access the merryph23 Platform.
3.3 From Third Parties. We may receive personal data from third-party identity verification providers, payment processors (such as GCash and PayMaya), and fraud prevention services to supplement the information you provide directly.
3.4 From Regulatory Bodies. In certain circumstances, we may receive information from Philippine regulatory authorities in connection with our compliance obligations.
4.1 merryph23 uses your personal data for the following purposes:
4.2 merryph23 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise required by law.
5.1 merryph23 processes your personal data on the following legal bases:
6.1 merryph23 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
6.2 We may share your personal data with the following categories of recipients:
6.3 All third parties with whom merryph23 shares personal data are required to process that data in accordance with applicable data protection laws and merryph23's data processing requirements.
7.1 The merryph23 Platform uses cookies and similar tracking technologies to enhance your experience, analyze Platform usage, and support security functions.
7.2 The following types of cookies are used on the merryph23 Platform:
7.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the merryph23 Platform.
8.1 merryph23 retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine laws and regulations, including AML record-keeping requirements.
8.2 In general, merryph23 retains account and transaction records for a minimum of five (5) years following account closure, unless a longer retention period is required by law.
8.3 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, merryph23 will securely delete or anonymize that data.
9.1 merryph23 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
9.2 Security measures employed by merryph23 include, but are not limited to:
9.3 While merryph23 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your merryph23 login credentials.
9.4 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, merryph23 will notify you and the relevant Philippine regulatory authorities in accordance with applicable law.
10.1 Subject to applicable Philippine law, you have the following rights in relation to your personal data held by merryph23:
10.2 To exercise any of these rights, please contact the merryph23 support team via live chat or email. merryph23 will respond to all data rights requests within thirty (30) days of receipt.
10.3 merryph23 may need to verify your identity before processing a data rights request to ensure the security of your personal data.
11.1 The merryph23 Platform is strictly intended for adults aged 21 years and older. merryph23 does not knowingly collect personal data from persons under the age of 21.
11.2 If merryph23 becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be deleted, and any funds will be returned to the depositing payment method.
11.3 If you believe that a minor has registered an account on the merryph23 Platform, please contact our support team immediately.
12.1 The merryph23 Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the merryph23 Platform and does not cover the privacy practices of any third-party websites.
12.2 merryph23 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
13.1 merryph23 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, merryph23 will provide reasonable notice via the Platform or by email to your registered address.
13.2 The "Last Updated" date at the top of this Privacy Policy reflects the date of the most recent revision. Your continued use of the merryph23 Platform following the posting of a revised Privacy Policy constitutes your acceptance of the changes.
13.3 If you do not agree with the revised Privacy Policy, you must cease using the Platform and may request account closure by contacting our support team.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way merryph23 handles your personal data, please contact our Data Privacy team via:
14.2 merryph23 aims to acknowledge all privacy-related inquiries within 24 hours and to resolve them within 30 days of receipt.
Here are the key principles that guide how merryph23 handles your personal data. Read the full policy above for complete details.
merryph23 uses SSL/TLS encryption, encrypted storage, and strict access controls to keep your personal and financial data protected at all times.
merryph23 does not sell, rent, or trade your personal information to third parties for marketing purposes — ever. Your data stays within our controlled ecosystem.
You have the right to access, correct, restrict, or request deletion of your personal data at any time by reaching out to the merryph23 support team.
Financial data shared with GCash, PayMaya, BPI, BDO, and Metrobank is transmitted solely to process your transactions and is never stored beyond what is legally required.
merryph23 uses cookies only for essential platform functions, security, analytics, and your saved preferences. No hidden tracking or third-party ad profiling.
Your data is retained only as long as required by Philippine law and our operational needs. Once no longer needed, it is securely deleted or anonymized.
Your data is safe with us. Enjoy slots, live casino, and sports betting on the merryph23 Platform knowing your privacy is protected every step of the way. Must be 21+ to register.
21+ Only. You must be 21 years or older to register and access real-money games at merryph23, in line with Philippine gambling regulations. Please gamble responsibly. Visit our Responsible Gaming page for tools and support resources.